Privacy Policy
In short: we collect only what you choose to share with us, we use it to reply to you and to deliver our work, we never sell it, and you can ask us to see, correct or delete it at any time.
1. Who we are
This website is run by RAY Consulting Limited (RC 9975530), trading as RayVance ("RayVance", "we", "us"). We are the data controller for personal data collected through this website and through our enquiries and client work. We process personal data in line with the Nigeria Data Protection Act 2023 and the General Application and Implementation Directive 2025 issued by the Nigeria Data Protection Commission. Where we handle the data of people in the European Union or the United Kingdom, we also respect their rights under the GDPR and UK GDPR.
2. Information we collect
Information you give us
- Enquiries. Your name, business name, email address, phone or WhatsApp number, the service you are interested in and your message. These reach us when you contact us by WhatsApp, email or phone, or when you send a message prepared by the enquiry form on this site.
- Client work. If you become a client, the information needed to deliver the engagement. Depending on the service this can include business and financial records for a funding application, documents for setting up or overseeing operations in Nigeria, and content for your website and social media.
- Job applications. Your CV, cover note and contact details if you apply for a role.
Information collected automatically
- No analytics or tracking. This website does not use analytics, advertising or tracking cookies, and it does not build a profile of you.
- Server logs. Like any website, the company that hosts it may record technical data such as your IP address, browser type and the pages requested, for security and to keep the site running.
- Fonts. Our typefaces load from Google Fonts. To deliver them, Google receives your IP address and browser details. See our Cookie Policy.
The enquiry form does not store or send anything itself. It prepares a message in WhatsApp or your email app, and nothing reaches us until you press send there.
3. How we use it and why
| What we do | Legal basis |
|---|---|
| Reply to your enquiry and arrange a consultation | Steps you asked for before a contract, or our legitimate interest in responding to people who contact us |
| Deliver the services you engage us for, including preparing applications and reports | Performance of our contract with you |
| Send funding applications or project information to third parties on your behalf | Performance of our contract, and your consent where required |
| Keep financial and business records, and meet tax and regulatory duties | Legal obligation |
| Keep this website secure and working | Legitimate interest |
| Send you news or insights by email or WhatsApp | Your consent, which you can withdraw at any time |
| Consider your job application | Steps you asked for before a contract |
We do not sell your personal data, and we do not use it for automated decisions that have legal or similarly significant effects on you.
4. Who we share it with
- Service providers who help us run the business, such as our email provider (Google), WhatsApp (Meta) and our website host. They may only use your data to provide their service to us.
- Funders, landlords, suppliers and authorities only when you have asked us to act for you, for example a lender reviewing your loan application or a landlord for premises we are securing on your behalf.
- Professional advisers such as our accountants and lawyers, under a duty of confidentiality.
- Regulators, courts or law enforcement when the law requires it.
5. International transfers
Some of our providers, including Google and Meta, store data on servers outside Nigeria. When your data leaves Nigeria we rely on the safeguards allowed under the Nigeria Data Protection Act 2023, such as the provider's contractual commitments, or on your consent.
6. How long we keep it
- Enquiries that do not lead to work: up to 24 months after our last contact.
- Client records: for the length of the engagement and then 6 years, to meet accounting and tax requirements.
- Job applications: up to 12 months, unless you ask us to delete them sooner.
When we no longer need data, we delete it or make it anonymous.
7. How we protect it
We limit access to the people who need it, use accounts protected by strong passwords and two-step verification, and share documents through secure channels. No method of sending data online is completely secure, so please tell us at once if you think your information with us has been put at risk.
8. Your rights
You can ask us to:
- tell you what personal data we hold about you and give you a copy;
- correct data that is wrong or incomplete;
- delete your data, or restrict how we use it;
- stop using your data for a purpose you object to, including direct marketing;
- give you your data in a format you can take elsewhere;
- withdraw your consent at any time, where we rely on it.
Contact us using the details below. We will reply within 30 days. If you are not happy with our answer, you can complain to the Nigeria Data Protection Commission, or to the data protection authority where you live.
9. Children, links and changes
Our services are for businesses and adults. We do not knowingly collect data from anyone under 18.
This site links to other websites, such as LinkedIn and WhatsApp. Their own privacy policies apply when you use them.
We may update this policy. The date at the top shows the latest version, and we will tell clients directly about any important change.
10. Contact us
RAY Consulting Limited (RC 9975530), trading as RayVance
25 Salvation, Opebi, Ikeja, Lagos, Nigeria
Email: support@rayvanceltd.com
Phone and WhatsApp: +234 705 666 6118